13jl Casino Privacy Policy

This Privacy Policy ("Policy") is issued by 13jl Casino ("13jl," "we," "us," or "our") and applies to all personal data collected through the 13jl website at 13jl.asia, including all games, services, promotions, and customer support interactions available through the platform.

13jl is committed to processing personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the policies of the National Privacy Commission of the Philippines (NPC).

This Policy should be read alongside the 13jl Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into the overall framework governing your relationship with 13jl Casino.

By registering an account at 13jl, completing the login process, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to these terms, you must not use the 13jl platform.

For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, the personal information controller responsible for your data is 13jl Casino, operating the platform at 13jl.asia.

All data subject requests, privacy complaints, and enquiries relating to this Policy should be directed to 13jl's Data Privacy Officer through the contact details provided in Section 14 of this Policy. 13jl's Data Privacy Officer is responsible for overseeing compliance with the Philippine Data Privacy Act and for ensuring that personal data is handled in accordance with this Policy throughout the organisation.

13jl collects personal data through several channels: directly from you during account registration and KYC verification, automatically through your use of the platform, and — where permitted by law — from third-party verification and fraud prevention services. The categories of personal data we collect are set out in the table below.

13jl does not collect sensitive personal information as defined under RA 10173 — such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation — unless specifically required by law or provided voluntarily by the data subject in a support context.

13jl uses your personal data only for defined, legitimate purposes. We do not use your data for any purpose not described in this Policy without your prior consent or as required by law. The primary purposes for which 13jl processes your data are as follows:

4.1 Account Administration

To create and manage your 13jl account, authenticate your identity at login, process deposits and withdrawals through GCash, PayMaya, BPI, BDO, and Metrobank, apply and track bonuses and promotions, and maintain your account balance and transaction history in Philippine Peso.

4.2 Regulatory and Legal Compliance

To fulfil 13jl's obligations under the rules of PAGCOR (Philippine Amusement and Gaming Corporation) and applicable Philippine legislation, including the Anti-Money Laundering Act (RA 9160, as amended), the Data Privacy Act (RA 10173), and any other applicable gaming or financial regulations. This includes conducting Know-Your-Customer (KYC) identity verification and source-of-funds checks where required.

4.3 Fraud Prevention and Security

To detect, investigate, and prevent fraudulent activity, unauthorised account access, multi-accounting, bonus abuse, and other prohibited conduct as defined in the 13jl Terms and Conditions. This includes analysis of login patterns, IP addresses, device fingerprinting, and transaction behaviour.

4.4 Responsible Gaming

To monitor gaming activity and enforce responsible gaming tools where activated by the player (deposit limits, session timers, self-exclusion), to identify potential at-risk players, and to fulfil 13jl's obligations under its Responsible Gaming Policy. The 21+ age restriction is enforced using identity data collected during registration and KYC.

4.5 Customer Support

To receive, investigate, and resolve your support enquiries, complaints, and requests. Support communications may be recorded and retained as a record of the interaction for training, quality assurance, and dispute resolution purposes.

4.6 Platform Improvement and Analytics

To analyse aggregated, anonymised usage patterns to improve the 13jl platform, game library, user interface, and payment processes for Filipino players. Where analytics involve personal data, it is processed under the legitimate interest basis described in Section 5 of this Policy.

4.7 Marketing Communications

To send promotional materials, bonus offers, and platform updates to players who have provided consent to receive marketing communications. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting 13jl support.

Under the Philippine Data Privacy Act of 2012, 13jl processes your personal data on the following legal grounds, as applicable to each processing activity:

• Contractual necessity: Processing required to fulfil the 13jl player agreement — including account creation, payment processing, and game access.
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine law.
• Consent: Processing based on your explicit consent, including marketing communications and certain optional data collection. You may withdraw consent at any time.
• Legitimate interest: Processing for 13jl's legitimate business interests, including fraud prevention, platform security, analytics, and service improvement — where these interests are not overridden by your rights as a data subject.

13jl does not sell, rent, or trade your personal data to third parties for commercial purposes. Your data may be shared with the following categories of third parties only where strictly necessary for the purposes described in this Policy:

6.1 Payment Service Providers

GCash (Mynt), PayMaya (Maya Bank), BPI, BDO, Metrobank, and other payment processors engaged by 13jl to facilitate deposits and withdrawals in PHP. These providers receive only the data necessary to process your specific financial transaction and are bound by their own data privacy obligations under Philippine law.

6.2 Game Content Providers

Licensed game studios (such as Pragmatic Play, PG Soft, and Jili) whose games are integrated into the 13jl platform. These providers may receive anonymised or pseudonymised session and wagering data to facilitate game delivery, RNG certification, and jackpot tracking.

6.3 Identity Verification and KYC Providers

Third-party KYC and identity verification services engaged to assist 13jl in verifying the identity and age of players as required by PAGCOR regulations. These providers operate under contractual data processing agreements and are not permitted to use your data for any purpose other than identity verification.

6.4 Regulatory Authorities

PAGCOR, the National Privacy Commission, and other Philippine government bodies or law enforcement authorities where 13jl is required by law to disclose personal data — for example, in response to a court order, regulatory audit, or AML investigation.

6.5 Professional Advisers

Legal counsel, auditors, and compliance consultants engaged by 13jl in connection with regulatory compliance, legal proceedings, or corporate transactions, subject to confidentiality obligations.

Some of 13jl's third-party service providers — particularly game content providers and analytics platforms — may process data in jurisdictions outside the Philippines. Where such international transfers occur, 13jl takes the following steps to ensure your data remains protected:

• Entering into data processing agreements with receiving parties that impose data protection standards equivalent to those required by RA 10173
• Assessing the data protection laws of the recipient jurisdiction prior to transfer
• Applying technical safeguards such as encryption and pseudonymisation where appropriate
• Limiting the scope of transferred data to the minimum necessary for the stated purpose

13jl's primary data infrastructure and player account data are maintained in the Philippines. International transfers affect primarily non-identifiable technical and analytics data unless identity data is specifically required for KYC processing, in which case the provisions above apply.

13jl retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law, regulation, or regulatory guidance from PAGCOR or the National Privacy Commission.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

9.1 What We Use

The 13jl platform uses cookies and similar tracking technologies — including session tokens, local storage, and analytics scripts — to operate the platform, maintain your login session, remember your preferences, detect suspicious activity, and analyse platform usage patterns.

9.2 Cookie Categories

• Strictly necessary cookies: Required for the platform to function — including session authentication tokens that keep you logged in to your 13jl account. These cannot be disabled.
• Functional cookies: Remember your language, display, and game preferences to improve your experience across sessions.
• Analytics cookies: Collect anonymised information about how Filipino players use the 13jl platform — pages visited, session duration, game categories accessed — to help us improve the service.
• Security cookies: Used to detect bots, fraud patterns, and unauthorised access attempts. These are essential to platform security and cannot be disabled.

9.3 Managing Cookies

You may control non-essential cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 13jl account. Most modern browsers — including Chrome, Firefox, and Safari on Android and iOS — provide cookie management controls in their privacy or settings menus.

The 13jl Casino platform is strictly intended for adult players aged 21 years and above as required by PAGCOR regulations governing casino-style gambling in the Philippines. 13jl does not knowingly collect personal data from any person under the age of 21.

If 13jl becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated personal data will be deleted from our systems, any deposited funds will be returned to the original payment source, and the matter will be reported to PAGCOR as required by our regulatory obligations.

13jl implements technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 13jl platform — the same standard used by Philippine banks, GCash, and PayMaya
• Password hashing — your 13jl login password is never stored in readable form; it is processed through a one-way cryptographic hash function
• Two-factor authentication (2FA) — available to all players, delivering one-time SMS codes to your registered Philippine mobile number at each login
• Access controls — internal access to personal data is restricted to 13jl personnel who have a documented need for it, governed by role-based permissions
• Intrusion detection — automated monitoring systems detect and alert on unusual login patterns, suspected account takeover attempts, and mass data access anomalies
• Regular security audits — penetration testing and vulnerability assessments are conducted periodically on the 13jl platform infrastructure

Notwithstanding the above, no data transmission or storage system is entirely immune to risk. 13jl strongly recommends that players use a unique, strong password for their 13jl account, enable two-factor authentication, and report any suspected unauthorised account access to 13jl support immediately.

11.1 Data Breach Response

In the event of a personal data breach that poses a real risk to the rights and freedoms of affected data subjects, 13jl will notify the National Privacy Commission of the Philippines within 72 hours of becoming aware of the breach, and will notify affected players without undue delay in accordance with RA 10173 and NPC regulations.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 13jl. These rights may be exercised by contacting 13jl's Data Privacy Officer at the details provided in Section 14.

13jl will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days with notice to you. 13jl does not charge a fee for exercising your data subject rights unless requests are manifestly unfounded, repetitive, or excessive.

13jl reserves the right to update or amend this Privacy Policy from time to time to reflect changes in the platform, applicable Philippine law, NPC regulations, or PAGCOR requirements. The effective date at the top of this document reflects the date of the most recent version.

Where changes are material — for example, a change in the categories of data collected or a new category of third-party data sharing — 13jl will notify registered players via email to their registered address or via an in-platform notification at least seven (7) days before the changes take effect, except where changes are required urgently for legal or regulatory compliance.

Your continued use of the 13jl platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you must close your 13jl account before the effective date. Historical versions of this Policy are available on request from the Data Privacy Officer.

For all data privacy enquiries, data subject access requests, consent withdrawal requests, or privacy complaints, please contact 13jl's Data Privacy Officer through the following channels:

• Email (preferred for formal requests): [email protected] — Subject line: "Data Privacy Request"
• Live Chat: Available 24/7 on 13jl.asia — ask to be connected with a Data Privacy Officer for formal requests
• Response Time: Formal written requests acknowledged within 72 hours; substantive responses within 30 days as required by RA 10173

If you are unsatisfied with 13jl's response to a privacy complaint or data subject request, you have the right to escalate the matter to the National Privacy Commission of the Philippines. The NPC provides a formal complaints process for Filipino data subjects whose rights under RA 10173 may have been infringed. 13jl encourages data subjects to first use 13jl's internal process before escalating to the NPC.